By placing an order or using any service provided by CocksMachine UAE (“we”, “us”, “our”), you agree to the following terms and conditions.
1. Purchases & Payments
• All payments are processed securely through trusted payment gateways. • Customers must provide accurate and complete billing and delivery information. • Prices may change at any time without prior notice. • Orders may be cancelled if payment is incomplete or fraudulent activity is suspected.
2. Proper Use of the Device
• All incubators must be installed and operated strictly according to the official user manual. • CocksMachine is not responsible for any damage caused by: – incorrect installation – misuse or unsafe operation – unauthorized modifications • Misuse voids the warranty automatically.
3. Warranty Limitations
• All products include a 1-year electrical warranty, covering electrical component failures only. • Warranty does not cover: – hatching failure – damage caused by poor egg quality – damage due to mishandling, accidents, water, humidity, pests, or power issues • To use the warranty service, the customer must send the device to our repair center in Sharjah Industrial Area No. 2.
4. No Returns Policy (Bio-Security Requirement)
Due to strict bio-security regulations and the risk of disease transmission between birds, products cannot be returned under any circumstances once opened or used.
5. Limitation of Liability
CocksMachine UAE is not liable for:
• Losses caused by misuse or failure to follow the official instructions • Hatching failure or biological results • Indirect or consequential damages • Losses related to shipping delays outside our control
Our maximum liability is limited to the purchase price of the product.
6. Intellectual Property
All content on this website—including images, logos, product descriptions, manuals, and brand names—belongs to CocksMachine UAE and may not be copied, modified, or reproduced without written permission.
7. Account Responsibilities
If you create an account:
• You are responsible for maintaining the confidentiality of your password. • You must notify us immediately of any unauthorized access.
We are not responsible for damages resulting from failure to secure your account.
8. Service Modifications
We may update product details, prices, features, or policies at any time. Updated terms will be posted on this page. Continued use of the website implies agreement with the revised terms.
9. Governing Law
These Terms of Service are governed by the laws of the United Arab Emirates (UAE).
10. Dispute Resolution
Any disputes will first be handled through direct negotiation. If unresolved, disputes may be submitted to the relevant UAE legal authorities.
11. Contact Information
For questions or support, contact:
CocksMachine UAE Email: [email protected] WhatsApp: +971 50 758 0917 Location: Dubai, United Arab Emirates